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Your NCServes Team

Below are the members of the NCServes – Metrolina team who are working to help the veterans, service members and their families of Charlotte:

ncserves team

Blake Bourne

Network Director
Blake is a former Army Infantry Officer utilizing 10+ years’ experience leading diverse, cross-functional teams to collectively overcome challenges and address systems change. He is passionate about the opportunity to strengthen our local communities by engaging our veterans. Blake served in the U.S. Army as an Infantry Officer for six years, leaving at the rank of Captain. Blake joined the Army in 2006 and after earning his commission through Officer Candidate School (OCS) he was stationed in Georgia, Germany, and North Carolina. Deployed to Iraq twice, Blake is Ranger and Airborne qualified and he earned the Expert Infantryman’s Badge, Combat Infantryman’s Badge, and Bronze Star. Prior to joining the Army, Blake worked on Capitol Hill, in the U.S. House of Representatives. He holds an undergraduate degree in Political Science from the University of Pennsylvania, Philadelphia.

military veterans

Nicole R. French, Psy.D.

Clinical Director
Nicole is a clinical psychologist and Army Combat Veteran with a passion for community collaboration in service of promoting the mind health of our veterans, their families, and the Charlotte community. Nicole was a recipient of the military Health Professions Scholarship in 2003 and completed nine and a half years of active duty service across the globe after earning her doctoral degree at Rosemead School of Psychology in La Mirada, CA. She is inspired by recent findings in interpersonal neuroscience which offer considerable hope and advanced understanding of our biological capacity for healing and transformation. These findings influence the way she lives and practices her profession.

veteran services

Patrick Hayes

Senior Care Coordinator
Patrick Hayes, MSW, LCSWA joined Charlotte Bridge Home in July 2017, after completing his Masters of Social Work at the University of North Carolina at Charlotte. During his time at UNC-Charlotte Patrick completed field placements with the Urban Ministry Center in Charlotte and the W.G. (Bill) Hefner VA Medical Center in Salisbury, NC.

Prior to becoming a Social Worker Patrick served in the U.S. Army as a Logistics Officer for seven years, and continues to serve in the U.S. Army Reserves. He was commissioned through Officer Candidate School at Fort Benning, Georgia, and attended the Ordnance Officer Basic course at Aberdeen Proving Grounds, Maryland. Patrick was stationed in North Carolina and Virginia and deployed to Afghanistan in Support of Operation Enduring Freedom.

veteran services

Rachel Newbery, MSW

Care Coordinator
As a service member herself and having two brothers who have served, Rachel has a strong passion for using her education in Social Work to serve the military community. She recently earned her Master’s Degree in Social Work (MSW) from the University of North Carolina at Charlotte. Rachel has over 10 years of case management experience in the social service field. Her desire is to assist others experiencing difficult times and she believes a strengths­-based approach is the best way to do this. Rachel believes in encouraging and uplifting people to assist them in regaining their strength and courage so that they can live a life with genuine happiness, fulfillment, and purpose.

Serving America’s Military Families